Integrate Amazon & Business Central

Yes. Amazon orders are automatically created and processed as sales orders in Business Central. You don’t need to enter anything manually. The way orders are processed, such as customer, posting and fulfilment setup, is configured to fit your workflow.

Yes. Returns and refunds processed on Amazon are automatically imported into Business Central, so your sales, inventory and financial data stay consistent.

Yes. The connector supports multiple Amazon marketplaces, such as amazon.de, amazon.nl and amazon.co.uk, and multiple Seller Central accounts as standard. During implementation you decide how each marketplace and account is set up in Business Central.

Not as standard today. The connector currently imports refunds from Amazon into Business Central, but it does not yet send refunds started in Business Central back to Amazon. If your process requires this, it can be built through custom development. Get in touch with our team to discuss the options.

Yes. The connector keeps your inventory levels in sync between Business Central and Amazon. This lowers the risk of overselling and keeps your available stock accurate on every marketplace.

Yes. Based on the returns and refunds imported from Amazon, the connector can automatically create return orders or credit memos in Business Central. During implementation you decide which document fits your process.

Yes. With FBA (Fulfilled by Amazon), Amazon stores and ships your products. With FBM (Fulfilled by Merchant), you ship them yourself. The connector automatically imports both types of orders into Business Central, so you have one overview of all your Amazon sales, whichever way they are fulfilled.

Yes. The connector imports Amazon settlements into Business Central, including fees, refunds and reimbursements. Reimbursements are payments Amazon makes to you, for example when FBA inventory is lost or damaged. Having these in Business Central makes it easier to reconcile your Amazon payouts and see the true margin on your Amazon sales.

All core features are standard in the Tinx connector. Every business sells on Amazon differently, so during implementation a Tinx consultant works with you to configure the connector around your processes. For example, you decide together how orders, returns and settlements are posted in Business Central.

Yes. GLS and DHL are supported as standard. The connector sends the track and trace information that is available in Business Central to Amazon. If you work with a different carrier, contact us to check how its tracking data can be passed on.

The connector can match products on SKU, ASIN (Amazon’s product ID), EAN (barcode), FNSKU (Amazon’s fulfilment label code), variants and different pack sizes. As long as an identifier is present, the connector can use it to link an Amazon listing to the correct item in Business Central.

The connector keeps these three types of inventory separate. FBA inventory is stock stored in Amazon’s warehouses. Reserved inventory is stock Amazon has set aside, for example for open orders or transfers between fulfilment centres. FBM inventory is stock in your own warehouse. Because Business Central tracks all three separately, you always know where your stock is and how much of it can actually be sold.

Yes. Once an order ships, the connector automatically sends the shipping status, carrier and tracking number from Business Central to Amazon. Your customers get accurate delivery updates, and you meet Amazon’s requirements for valid tracking.

The Tinx Amazon Connector links your Amazon Seller Central account to Microsoft Dynamics 365 Business Central. Orders, inventory, shipping information, returns and settlements flow automatically between Amazon and Business Central. You no longer have to enter the same data twice, and Business Central stays your single source of truth for product, order and financial data.

The connector includes error logging, automatic retries and monitoring as standard. Temporary problems are retried automatically, and any remaining errors are logged so you can see exactly what went wrong and where. This keeps your data flows reliable without you having to check them constantly.

Pricing for an Amazon susbcription is calculated per Amazon region (5 regions available) and per company in Business Central.  Example; if you want to connect 2 Amazon regions like EMEA and North America to 1 Business Central, you need two software licenses. More info about Amazon regions can be found here:  https://docs.aws.amazon.com/marketplace/latest/buyerguide/supported-regions.html