Are you encountering problems in the Tinx software? Or do you have questions?

Get Tinx Support

To find the right solution, the issue should be clear. With our tips you can submit the right problem descriptions, so you can have as soon as possible a solution.

Tips for better support:

  • Make a clear description. Which steps did you do before the issue arise. Is this a known issue, also report this to us.
  • Add print-screens: share the complete page in Business Central.
  • Give details about which BC version and which type your using (BC Saas / On-Premise)
  • As a Dynamics partner: In case you are submitting a problem for your end-user, mention the name of your end-customer
  • Which e-commerce / pos / marketplace platform is connected with the Tinx Connector: WooCommerce, Magento, Shopware, Shopify, Amazon, ChannelEngine, MplusKASSA


Get in touch with Tinx support, we have 3 support options to help you further: