Provide your customers real-time information in Magento with the extension: Customer Portal Dynamics 365 Business Central

Our Magento B2B extension Microsoft Dynamics 365 Customer Portal module allows you to easily add extra menu options to the My Account area within Magento. This means you can add extra menu items in Magento that display real-time information from Microsoft Dynamics 365 Business Central. This way your B2B customers get direct access to their account information, including a historical overview.

With our configurable setup in the Magento back-end, you decide what information is visible to your customers in their own account area. On the Microsoft Dynamics 365 Business Central side you can expose any pages as a web service. This page will be displayed to the customer. All possible fields can be chosen within a specific table.

It is possible to add 5 new menu-entries to the menu in Magento. You can choose to make information available as: Invoices, Packaging Slips, Credit Memos and more. For each new menu-entry 3 actions are available to improve the customer experience:

  • Open documents as PDF
  • Reorder the existing order – quickly reorder
  • Zoom into details: View all detailed information

Type of information which is shown in the B2B webshop

Open Orders
56 %
Return Orders
25 %
Invoices
83 %
Sales Shipments
43 %

5 reasons to use our smart Magento B2B extension: Microsoft Dynamics 365 Customer Portal 

Insight into invoices

Improve customer satisfaction

Insight into back-orders

Repeat orders

Real-time insight into order status

Explore the benefits of the Magento extension Customer Portal / ERP Backoffice for Microsoft Dynamics 365 Business Central

  • Less phone calls from your customers
  • Improve customer satisfaction
  • Deliver financial documents directly to your customer
  • Access to invoices, packagings slips directly in the portal
  • Quickly reorder – returning orders
  • 24/7 access to all information

Seeing is believing. We’ll gladly show you how to use
our software solutions to grow your business and improve the customer experience!

More than 250 customers worldwide are using our smart software solutions for ERP & E-Commerce  to grow their businesses